UW is a British multiservice company that saves its clients’ money and time by providing a range of home services per a single monthly payment. An essential component of UW is its extended business network of 45,000 Partners who earn income according to their preferred business hours and terms.
UW, or Utility Warehouse, is owned and operated by Telecom Plus PLC and serves 650,000 customers. Its residential services include energy, mobile and landline telephone, broadband and insurance products. UW also offers a cashback card valid at a series of physical and online stores.
All of UW’s customers discovered the company’s service options through word of mouth and via Partner recommendations. The Partner network represents the personalized service that sets UW apart among utility providers. The single bill, the easy switch between providers, the award-winning customer support and unbeatable value have earned UW a 96-percent would-recommend rate from its customers.
Authorized partners also find a supportive, diverse and rewarding working environment among UW’s 1,400 employees, who not only handle operations, IT, marketing and customer service but also form a Partner-dedicated support base.
As well as dozens of industry awards received by Utility Warehouse, the company has been recognized as a Which? Recommended Provider for mobile and broadband, and UW has received a Which? Utilities Brand of the Year Award and a five-star rating by Defaqto.
Through the UW Foundation, established in 2020, Utility Warehouse endeavors to aid disadvantaged groups in society as well as act on behalf of the environment and support the NHS’s work during the pandemic. At the closing of the financial year in 2021, UW will also fund 100,000 broadleaf trees to be planted on the Brecon Beacons Bryn Arw, counteracting 20,000 tonnes of CO2.